The bad news affecting GoPro Inc. lately seems to not be letting up any time soon after it announced a few days ago it will be recalling its new Karma drone. The drone was the first one of its kind released by the company back on October 23rd of this year; so it has only been on the market for a few weeks. It has been estimated by GoPro that it has sold around 2,500 of the drones to date, and the recall will affect all of them.
The recall was issued because of a numbers of reports that came in about the drones reportedly “lost power during operation” for unknown reasons. GoPro was quick to point out that no injuries or damages to property have been reported because of this issues- though it is currently unknown how much of the 2,500 drones are affected.
In a statement by Founder and CEO of GoPro, Nicholas Woodman, it was stated:
“Safety is our top priority…We are working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration. We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”
Subsequently because of this recall, GoPro has set up a website with instructions on how to return the Karma drone, and answer all frequently asked questions about said recall.
